Rates & Rota's
Everything you need to help get started with rates & Rota's.
By Billy1 author14 articles
Rate upliftIn this article, we explain how to complete a rate uplift.
Request for rate changesIn this article, we explain how to request for a rate change.
Request new invoice or pay ratesIn this article, we explain how to request new invoice or pay rates.
Create a new rotaIn this article, we explain how to create a new rota.
Create rota shiftsIn this article, we explain how to create rota shifts.
Allocate shifts to an ad-hoc view rotaIn this article, we explain how to allocate shifts to an ad-hoc view rota.
Create a rateIn this article, we explain how to create a rate within CallConfirmLive!
Copy a rateIn this article, we explain how to copy a rate.
Rota administration: AvailabilityIn this article, we explain availability in rota administration.
Unable to add an end date to an absenceIn this article, we explain how add an end date to an absence.
Incorrect rates or charge codes linked to visitsIn this article, we explain what could be causing incorrect rates or charge codes to be linking to visits.
Future rota showing as inactiveIn this article, we explain where a created rota with a future start date will appear.
Incorrect availability from rotaIn this article, we explain why availability on rotas can sometimes be wrong and how to fix this.
Change planner time rangeIn this article, we explain how to change planner time ranges.