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You may need to request new invoice or pay rates if there are errors, changes to a booking, or discrepancies in payment.

If you have a rate administrator account, you can create your own rates directly in CallConfirmLive!.

Click System, then click Rate Administration.

Click the New Rate button <img src="https://downloads.intercomcdn.com/i/o/voa4jv68/1637513165/ea57a398ccd62bb15642869b0a9c/rtaImage+%285%29.jpg?expires=1786428000&amp;signature=c2c3b10b5b929f7e17a2985613040104c1d612ea45253aa342fc09115006e465&amp;req=dSYkEcx%2FnoBZXPMW3Hu4geBKQ6JXsElriHXJb3R4bE4F2mr3nPiVv%2BNI0bLc%0A%2Bw%3D%3D%0A" width="31" alt="">

Compete the required fields. Ensure you are careful configuring these settings.

1. Log in to CallConfirmLive!
2. Click System, then click Rate Administration.
3. Click the New Rate button <img src="https://downloads.intercomcdn.com/i/o/voa4jv68/1637513165/ea57a398ccd62bb15642869b0a9c/rtaImage+%285%29.jpg?expires=1786428000&amp;signature=c2c3b10b5b929f7e17a2985613040104c1d612ea45253aa342fc09115006e465&amp;req=dSYkEcx%2FnoBZXPMW3Hu4geBKQ6JXsElriHXJb3R4bE4F2mr3nPiVv%2BNI0bLc%0A%2Bw%3D%3D%0A" width="31" alt="">
4. Compete the required fields. Ensure you are careful configuring these settings.

⚠️ Important: Take care when configuring these settings, as incorrect values may affect invoicing and pay calculations.

A guide to creating new invoice or pay rates in CallConfirmLive!.

Request new invoice or pay rates

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