Skip to main content

Unable to add an end date to an absence

In this article, we explain how add an end date to an absence.

B
Written by Billy Dilks
Updated over 2 months ago

This issue has been found to be caused when the absence type the absence is linked to is made inactive in lookup administration.

You can check this if you have the required permissions by following the simple steps:

  1. Log in to CallConfirmLive!

  2. Click System, then click Lookup Administration.

  3. Expand the Absence Type folder.

  4. Locate the Absence Type in use with your absence and double click it to open the details.

  5. Ensure a tick is shown next to Active. If the lookup is not active, make it active, end your absence, and then make it inactive again.

Did this answer your question?