CM Provider

Activate your account

What to do if a care worker is unable to scan a tag in CM Mobile.

Carer unable to log in or log out

What to do if CM Mobile automatically closes on iPhone.

CM mobile automatically closes on iPhone

How to deactivate a CM Mobile account in User Manager.

Deactivate my CM Mobile account

How to disable a CM Mobile user account in User Manager.

Disable a CM Mobile account

An overview of the password requirements for CM Mobile and CM Portal accounts.

Password requirements

Understanding the 'You have been automatically logged out' message in CM Mobile.

You have been automatically logged out

How to reconfigure a CM Mobile account to link it to the correct user record.

Reconfigure a CM Mobile account

An overview of biometric login in CM Mobile.

Biometrics

What to do if a care worker is not receiving personal messages in CM Mobile.

Personal messages not received by carer

Reset CM Mobile password

How to download CM Mobile on iOS and Android.

Download CM Mobile application

Billy Dilks

Everything you need to know about logging in and account activation. 

Login issues and account activation

📃 Privacy Policy

Useful Links

Local Authority Solutions

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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