The message "Alert! Please note that you have been automatically logged out to protect the data that is sent to you, sorry for the inconvenience" should be displayed in CM Mobile when a user has been logged in for over 12 hours and attempts to open the app. CM Mobile has an automatic log-out time period of 12 hours for security reasons. Users should be able to click OK to dismiss the message and log in.
If you experience any issues with this message appearing sooner than 12 hours, or if the message prevents users from logging in, please raise a new case online and reference the title of this article.