Agencies and local authorities are responsible for managing their own CM Mobile user accounts. If you need to disable an account, contact a user manager or system administrator within your organisation and ask them to follow the steps below.
Log in to User Manager.
Search for the user's name.
Open the user record.
Change the Account Status to Disabled.
Click Save User.
Once saved, the user will no longer be able to access CM Mobile using that account.
đ Note: Disabling an account prevents future access but retains the user's historical data and audit information. If access is needed again, an authorised user manager can re-enable the account.