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Error: Oops! There may have been a hiccup retrieving your applications

What to do if you receive the 'Oops! There may have been a hiccup retrieving your applications' error.

Written by Billy Dilks

This error is typically caused by an issue with the applications assigned to the affected user account. To resolve this:

  1. Log in to the CM Portal.

  2. Open User Manager.

  3. Locate and open the affected user account.

  4. Make a note of the applications currently assigned to the user.

  5. Remove all assigned applications from the user account.

  6. Click Save.

  7. Reassign the required applications to the user account.

  8. Click Save again.

Once completed, ask the user to log in again. The assigned applications should now display correctly.

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