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Error: Handset time appears inaccurate

What to do if you receive the 'It appears that your handset time is inaccurate' error in CM Mobile.

Written by Billy Dilks

This error occurs when the time and date settings on your device are not configured correctly. CM Mobile requires the device to use 24-hour time and to set the time and time zone automatically.

Follow the steps below for your device type.

iPhone

  1. Open the Settings app.

  2. Tap General, then tap Date and Time.

  3. Enable 24-Hour Time, then enable Set Automatically.

  4. Log in to CM Mobile again — the error should no longer appear.

Android

  1. Open Settings, then tap Date and Time.

  2. Enable Automatic Date and Time and Automatic Time Zone.

  3. Log in to CM Mobile again — the error should no longer appear.

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