You'll see this error when exporting data from CallConfirmLive! if the visit data has already been exported previously. You can check whether this is the case by reviewing the export date on the affected visits.
Check the export date
Open one of the affected visits.
Select the Actual Visit tab.
Review the bottom-left corner of the screen.
đ Note: If the visit has already been exported, the export date and time will be displayed in the bottom-left corner of the screen.
Raise a case
If the export date is not shown but you are still seeing this error, raise a new case online and include the following details:
The approximate date and time of the export attempt.
The name of the report or export you were running.
Your company name and CallConfirmLive! database name.