If you are experiencing any functionality issues with our HAS Portal products and solutions, please ensure you have first tried using Google Chrome to load the website. Microsoft Edge and Internet Explorer have been known to cause compatibility issues with the software.
If you attempt to open carer manager or client manager and see the error message 403 Forbidden: You don’t have permission to view this content," but you are set up correctly with permissions, please try closing your web browser, logging out, and then logging back in again. This usually resolves the issue. If the issue persists, please raise a new case online and reference the title of this article.
