When location access is enabled in CM Mobile, the GPS location of each tag scan is recorded and sent to CM Portal for review. This is used to confirm that a care worker was at the correct location when logging in and out of visits.
The accuracy of the recorded location depends on the strength of the GPS signal at the time of the scan. CM Mobile uses a combination of Wi-Fi, mobile data, mobile network strength, and satellite connectivity to obtain the most accurate location possible. However, an accurate GPS reading is not always guaranteed.
View GPS accuracy statistics
To view how accurate a GPS location was, download a visit report from Visit Manager.
Log in to CM New World and click Visit Manager.
Open the Visit Screen from the menu.
Click View Filters to filter the visits as required.
Click the Downloads dropdown.
Under Download Type, select Current Visits, then click Download.
The report includes the following fields for each visit:
Field | Description |
Start event longitude and latitude | GPS location recorded at the start of the visit |
End event longitude and latitude | GPS location recorded at the end of the visit |
Start event accuracy in metres | Accuracy of the start location, in metres radius |
End event accuracy in metres | Accuracy of the end location, in metres radius |
For example, a start event accuracy of 12.5 means the recorded location is accurate to within 12.5 metres.
đ Note: If the accuracy value is over 50 metres, CM Mobile was unable to obtain a strong GPS signal and the recorded location may be inaccurate. Ensure the care worker has GPS enabled in their device settings. Care workers can still log events in CM Mobile if GPS accuracy is low.