Client feedback alerts must be configured before notifications can be raised. Follow the steps below to set them up.
Log in to CM New World: Access Group UK | Login Page.
On the dashboard, click Settings.
Click Workflow, then click Add New Rule.
Scroll down to the new rule and add a trigger. Select Client Feedback in the trigger section.
Add a filter for a location, or set to all, then select the group of users or individual user to raise alerts to.
Click Save Rules.
đ Note: Alerts are only generated after a rule is created. Any feedback submitted before the rule was added will not generate alerts.