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If you are unable to log in to the HAS Portal and see the error 'Unauthorised (401) invalid reCaptcha', work through the steps below to resolve the issue.

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Ensure you are using the correct website link to access the HAS Portal: <a href="https://acm-login.hsc.accessacloud.com/" rel="nofollow noopener noreferrer" target="_blank">Access Group UK | Login Page</a>.

Clear your browser cookies and try logging in again.

If the issue remains, try loading the page in Microsoft Edge or Google Chrome.

If the issue persists, raise a <a href="https://accessgroup.my.site.com/Support/s/login/?language=en_US&amp;ec=302&amp;startURL=%2FSupport%2Fs%2Fcreatecase" rel="nofollow noopener noreferrer" target="_blank">new case</a> online and reference the title of this article.

What to do if you receive the error 'Unauthorised (401) invalid reCaptcha' when logging in to the HAS Portal.

Error: 'Unauthorised (401) invalid reCaptcha'

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