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We are aware of an issue with apostrophes not displaying correctly in the client feedback Excel download from Client Manager.<br><br>We have found there are two kinds of apostrophes used, one generated by Windows and Android devices, and the other generated by iPhone and Apple devices.

--Android/Windows<br>' = U+0027 : APOSTROPHE {single quote; APL quote}

--iPhone<br>’ = U+2019 : RIGHT SINGLE QUOTATION MARK {single comma quotation mark}

This has been raised to our development team and they have raised a bug to investigate this.

In this article, we explain what to do if apostrophes are not showing correctly in the client feedback download.

Apostrophes not showing correctly

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