Welcome to the April 2025 edition of monthly newsletter from the Access CM Product Team.
At A Glance |
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The Deep Dive |
DC2 migration
The focus continued during April on the DC2 migration.
For those unaware, a small issue was identified during the performance testing phase of the new DC2 environment. To be prudent and ensure no negative customer impact, the out of hours maintenance window, previously planned for the early morning of the 29th , has been postponed for a short period.
We continue to run regular DC2 webinars and further information will be shared during that session.
Forms Date Filter
We have introduced a new Month and Year filter to the Forms tab. This provides the ability to filter the completed/draft results based on the selected month.
The system will default the filter to the current month.
CM Mobile UI update underway
Work is now underway to update the UI throughout the CM Mobile application bringing it in line with the wider Access suit.
This is a large undertaking that will be completed over several phased releases.
This work will also include the introduction of new visit-based workflow but will be provide additional details as we get closer to that release.
As a starting point the team are currently working on updating the Messaging area of the application (here is a quick look on the current progress).
Bugs
CM Mobile
Android v14.0.4
iOS v14.0.3
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In other News |
The ‘CM reimagining’ user groups have now turned its attention to updating the Visit Manager app, this change will also allow users to carry out visit-based tasks they could previously only do in CallConfirmLive!.
Here is a sneak peek of the current prototype:
Remember you can raise an idea or suggestion directly with the product team via the CM Ideas portal here and vote on ideas you would like to see taken forward.
If you think you might have found a bug or need help; support can be reached via the portal here. |





