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eMAR tile missing for carers in CM Mobile

In this article, we explain what to do if a carer is unable to see the eMAR tile in CM Mobile.

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Written by Billy Dilks
Updated over 2 months ago

Carers in CM New World may be unable to see the eMAR tile in the CM Mobile app due to issues like insufficient user permissions, role-based access restrictions, incorrect mobile app configurations, licensing or subscription limitations, profile setup errors, feature availability constraints, or technical glitches.

If you have eMAR enabled for your agency but your care workers are unable to view the eMAR tile within CM Mobile, please raise a new case online and reference the title of this article.

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