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Ended visit plan still displays visits

In this article, we explain why an ended visit plan still displays visits.

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Written by Billy Dilks
Updated over 2 months ago

Ending the client visit plan on the same date can confuse the system. For example, if the visits belonged to a visit plan that was ended on 04/06/24 for the same date of 04/06/24. The system recognises this date as already beginning at 0.00 am, so ending the plan on the same date can create extra planned visits.
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We advise ending visit plans on future dates, not the date you are on. If the plan was ended on a day that has already begun and you do have extra planned visits these will need to be manually deleted.

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