You'll see this error when the start date on a carer record is after the start date of the carer link in the rota. You can resolve this by backdating the start date on the carer record.
Resolve the error
Open the carer record, then click the Misc. Details tab.
Backdate the start date to match the start date in the rota.
Click Save and close.
đ Note: Once you have updated the start date on the carer record, you'll be able to end the link within rota admin.