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Change a client contract

How to update a client's contract in CallConfirmLive! to reflect changes in their care needs or arrangements.

Written by Asa MacLean

You can change a client's contract in CallConfirmLive! to keep their care details accurate and up to date. Follow these steps to update the contract on a client record.

Change the contract

  1. Click Clients, then enter the client's details in the search fields.

  2. Click Find Now, then double-click the client record.

  3. Click the Basic Details tab, then click the three dots next to the current contract.

  4. Select the new contract from the drop-down list, then select an effective date.

  5. Click Ok, then click Save and Close.

📌 Note: The effective date you select determines when the new contract takes effect. Make sure this reflects the correct date of the change in the client's care arrangements.

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