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Citrix copy and paste issue

In this article, we explain how to resolve the copy and paste issue within Citrix.

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Written by Billy Dilks
Updated over 3 months ago

Procedure:

1. Uninstall Citrix WorkSpace via Control Panel on a Windows device.

2. Install Citrix Workspace app for Windows LTSR 2402 Cumulative Update 3 Hotfix 1 - Citrix, using an elevated cmd line with the following command switches:

CitrixWorkspaceApp.exe /AutoUpdateDisable /AutoUpdateChannel=LTSR.

3. Check that WorkSpace hasn't auto-updated despite these settings, as this can happen if local polices are set by the customer's IT department. WorkSpace will check the update settings and take actions as soon as you launch a session/application.

4. If WorkSpace has auto-updated despite following this procedure, we can provide

Note:πŸ“Œ Workarounds and fixes to the customer's IT department, as this will depend on local policy.

Citrix Workspace app for Windows LTSR 2402 Cumulative Update 3 Hotfix 1 - Citrix.

The workaround that Citrix have provided to prevent WorkSpace from auto-updating is as shown in the graphic below - set "Update Settings" to "No, don't notify me).

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