There are a number of reasons why the invoice data from finance manager may not be received successfully into ContrOCC after the invoice file is exported. Usually, the cause is data related but it can also be due to an issue with the integration or setup on the CM or ContrOCC side.
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If you experience issues with importing invoice data from Finance Manager into ContrOCC, Please raise a new case online and include the provider details, invoice period, the issue experienced and reference the title of this article.