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There is a known issue in CallConfirmLive! that causes performance problems when opening care worker records. This issue relates to care worker availability and the end dates of each care worker availability pattern.

This can only be resolved by the support team. If you are unable to open certain care worker records, or your system freezes when trying to open a care worker record, raise a <a href="https://accessgroup.my.site.com/Support/s/login/?language=en_US&amp;ec=302&amp;startURL=%2FSupport%2Fs%2Fcreatecase" rel="nofollow noopener noreferrer" target="_blank">new case</a> online and reference the title of this article.

Understanding what causes slow performance when opening carer records in CallConfirmLive!.

Slow performance opening carer records

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