We have found an issue within CallConfirmLive! that causes major performance issues when trying to open care worker records. This issue relates to care worker availability and the end dates of each care worker availability pattern.
Unfortunately, this issue can only be resolved via the support team. If you experience this issue where you are unable to open certain care worker records, or your system freezes when trying to open a care worker record, Please raise a new case online and reference the title of this article.
Slow performance opening carer records
In this article, we explain what could be causing slow performance when opening carer records.
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Written by Billy Dilks
Updated over 5 months ago