If you are experiencing issues logging in via the Citrix storefront plugin, remove the current Citrix storefront account from your Citrix receiver, and follow these simple steps:
Open Citrix, then click Menu.
Click Accounts, then click Remove next to the account CM Citrix.
When the current account has been removed, log in to https://ccl.hastechnology.com/Citrix/CmCitrixWeb/
Click your username in the top-right-hand corner.
Click Activate. This will download the activation file.
Click the downloaded file to open it and re-add the CM Citrix account profile to your Citrix Receiver.
Re-test the Citrix Receiver and Citrix Storefront Plugin.
Please raise a new case online if you continue to experience issues using the citrix storefront plugin.