You need to unlock a Vasco account in CallConfirmLive! when a care workerโs login is blocked.
The Support Team has the necessary permissions and tools to securely unlock Vasco accounts, ensuring only authorised personnel can restore access and maintain system security.
If you need to unlock a vasco account, please raise a new case online and reference the title of this article along with the Vasco number and the username of the vasco user.
