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Missed medication notifications failing

What to do if missed medication notifications are not being raised in eMAR.

Written by Billy Dilks

If you have not received missed medication notifications for one or more clients, first check the frequency setting of the medication.

Any medication set as 'When Required' will not generate a notification, regardless of whether the question 'Is further action required?' is set to yes or no.

If the medication is set to short-term or recurring and you have still not received the missed medication notification, raise a new case online, reference the title of this article, and include a screenshot of the eMAR timeslots from the Settings application.

📌 Note: Notifications are raised at the end of your eMAR timeslot, not at the end of the visit time.

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