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eMAR missing from client record after stop

In this article, we explain what you need to do if eMAR is disappearing from a client record after being stopped.

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Written by Billy Dilks
Updated over 4 months ago

In CM New World, a stopped eMAR may disappear from a clientโ€™s record due to auto-archiving, role-based visibility, or system rules that hide inactive entries from the active view.

If you have stopped a client's medication and this is no longer showing within the stopped medication section, please raise a new case online and reference the title of this article.

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