"Missing Call in Events” in CallConfirmLive! means expected check-ins weren’t recorded, often due to missed calls, technical issues, or syncing errors. It flags missed check-ins that may need follow-up.
If you are missing an event for a carers call-in number please raise a new case online and reference the title of this article. Please include the following information:
Clients Name.
Clients Telephone.
Carers Name.
Carers Call in number.
Date/Time of the visit.