If a user receives an error stating they are unable to validate their account activation link, check User Manager to confirm the account status and follow the steps below.
Account shows as not activated
If the account shows as not activated in User Manager, remove the user account and recreate it. A new activation email will be sent automatically.
Account shows as activated
If the user receives the error but the account shows as activated, a new account is required using a different email address. The same email address cannot be used twice.