Unknown RFID refers to a tag that is not recognized or cannot be associated with a specific client or carer record. This could occur when there is a discrepancy or a problem with the system's tracking or identifying whom the tag belongs to.
To resolve this issue, it is best to clarify who the tag belongs to and then merge the duplicate client or carer records.
Unknown RFID
In this article, we explain what to do if unknown RFID appears.
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Written by Billy Dilks
Updated over 5 months ago