When you need to end a purchase order, your local authority can send a file that will add the end date for you. Contact them directly to get this started.
Local authority confirmed
If your local authority has confirmed the purchase order has ended but it is still showing as active, raise a new case online and reference the title of this article.
⚠️ Important: Include written confirmation from your local authority as part of the case. Without this, we will be unable to investigate further.