Your in-house user administrator can help reset your password. If you cannot locate your user administrator, or the issue is with the first stage login, raise a new case online.
Reset your password
To request a password reset email, follow the steps below from the second login stage.
Click the CallConfirmLive! icon to launch the second login stage.
Select the Forgotten Password tab.
Enter your username, database, and email address, then click OK.
An email containing a password reminder will be sent to the linked email address from [email protected].