Pending Invoice rows in finance manager will highlight red when the system has detected commissioned care from the local authority but none has been invoiced or delivered.
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If you have delivered care but it is not showing in finance manager, ensure the visits screen displays the care that has been delivered, the visits are set to invoice (shown with a Β£ symbol against the visit on the visit screen) and that they have attracted the appropriate rates.
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If the client is appearing within finance manager but they are no longer in your service, please contact your local authority so they can end the purchase orders that still exist on the client record.
Pending invoice rows highlighted
In this article, we explain pending invoice rows highlighted in red within finance manager.
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Written by Billy Dilks
Updated over 4 months ago