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Roles and permissions

An overview of roles and permissions in the CM Portal.

Written by Billy Dilks

Roles and permissions control what users can access and do based on their job function. Each role has specific permissions to ensure users only see what is relevant to them, supporting security, efficiency, and compliance.


Client Manager

General

Permission

Read Only

Standard

View the Personal tab

✅

✅

View the Devices tab

✅

✅

View the Contacts tab

✅

✅

View the Health tab

✅

✅

View the Feedback tab

✅

✅

View the Journal tab

✅

✅

View the To Do List

✅

✅

Add client feedback

✅

Edit client feedback

✅

Unregister or delink a client from an NFC tag

✅

Document Management

Permission

Read Only

Standard

Editor

View the Files tab

✅

✅

✅

Preview and download files

✅

✅

✅

Upload files

✅

✅

Remove files

✅

Outcomes

Permission

Read Only

Standard

View the Outcomes tab

✅

✅

Add outcomes

✅

Edit outcomes

✅

Add progression notes

✅

Edit progression notes

✅

eMAR

Permission

Read Only

Standard

View the eMAR tab

✅

✅

Download current medication (PDF)

✅

Download MAR (PDF)

✅

Add new medication

✅

Add new blister packs and compliance aids

✅

Stop medication

✅

Forms

Permission

Read Only

Standard

View the Forms tab

✅

✅

View previously completed forms

✅

✅

Download previously completed form results

✅

✅

Assign a form template to a client

✅

Complete or fill in a form

✅

Allow or prevent a form from being used on CM Mobile

✅

Download an offline version of a form

✅

Upload a completed form

✅

Carer Manager

General

Permission

Read Only

Standard

View the Personal tab

✅

✅

Send personal messages

✅

Send broadcast messages

✅

Update broadcast group details and members

✅

Forms

Permission

Read Only

Standard

View the Forms tab

✅

✅

View previously completed forms

✅

✅

Download previously completed form results

✅

✅

Complete or fill in a form

✅

HR

Permission

Read Only

Standard

Manager

Data Protection

View the Expense tab

✅

✅

✅

✅

View the Absences tab

✅

✅

✅

✅

Approve or decline expenses

✅

✅

✅

Add absence reasons

✅

Download personal messages

✅

Visit Manager

Permission

Read Only

Editor

View the Dashboard

✅

✅

View the visit screen

✅

✅

Add visit logs

✅

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