You can change the status of a care worker record to reflect whether they are currently active or inactive.
Make a care worker active
If a carer is showing as inactive but should be active, follow these steps.
Log in to CallConfirmLive!, then double-click the carer record.
Click Misc Details, then check whether the Employment ended checkbox is selected.
Clear the Employment ended checkbox.
At the top of the carer details, click Inactive, then click Save and Clo
Make a care worker inactive
If a carer is showing as active but should be inactive, follow these steps.
Log in to CallConfirmLive!, then double-click the carer record.
Click Misc Details, then check whether the Employment ended checkbox is selected.
Select the Employment ended checkbox, then enter the correct end date.
At the top of the carer details, click Active, then click Save and Close.