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Message notification icon stuck on unread

In this article, we explain what can be causing message notification icons to be stuck on unread.

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Written by Billy Dilks
Updated over 5 months ago

If you have a message notification on CM Mobile device like these but all messages within the CM Mobile app personal or broadcast have been read, this would be due to sending yourself a personal message or broadcast.

The app is not built to have any messages sent to yourself which causes this error to happen. As long as no more messages are sent through to yourself this should not continue to happen.

We've added this to our schedule to fix in a future release.

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