Missing index columns can cause inaccurate totals in crosstab reports, affecting data accuracy and insights.
If you are missing index columns within the crosstab report builder in CMBI, but can see the columns in the index itself, please raise a new case online and reference the title of this article.
Ensure you provide the following information:
The website address you use to access CM Business Intelligence.
The name of your crosstab report.
The index columns you're missing.
The report is in a public folder.