If the standard reports in CallConfirmLive! don't meet your needs, you can request a bespoke report through your account manager. Follow these steps to get started.
Check existing reports
Before requesting a bespoke report, check whether an existing report already meets your needs.
Click Reports in CallConfirmLive!
Browse the available reports to see if any are suitable for your requirements.
đ Note: There may be pre-existing reports not currently assigned to your report list that can be added. Your account manager can check this for you.
Request a bespoke report
If no existing report meets your needs, you can request a bespoke report in two ways.
Contact your account manager:
Reach out to your account manager directly to discuss your requirements.
Your account manager will advise the best course of action and confirm whether a bespoke report can be created.
Raise a case online:
Raise a new case online and include a detailed description of the report you need.
We'll pass the details on to your account manager, who will contact you to discuss your requirements.