If your visits are showing as green balls when over commissioned, this could be due to the Local Authority setting an auto authorise percentage within their finance manager.
To find out if this is the case, you can speak with your Local Authority directly or raise a new case referencing the title of this article and we can check this for you.
No amber balls when over commissioned
In this article, we explain why amber balls don’t appear when tasks are over commissioned in the system.
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Written by Billy Dilks
Updated over 4 months ago